5 or more years of experience as Jira Administrator in a large (5,000+ users) Atlassian server environment (Atlassian cloud preferred)
Deep expertise in Jira workflow administration and JQL skills
Working knowledge and coding/scripting experience using Python or Power Automate with REST API and JSON
Good to have

Experience with Agile methodology lifecycle
Experience using and managing Automation for Jira, Advanced Roadmaps, Atlassian Analytics
Process governance experience and strong automation workflow knowledge

JOB DESCRIPTION:

5 or more years of experience as Jira Administrator in a large (5,000+ users) Atlassian server environment (Atlassian cloud preferred)
Deep expertise in Jira workflow administration and JQL skills.
Working knowledge and coding/scripting experience using Python or Power Automate with REST API and JSON.
Experience with Agile methodology lifecycle.
Experience using and managing Automation for Jira, Advanced Roadmaps, Atlassian Analytics.
Process governance experience and strong automation workflow knowledge·
Proficient in Jira and Confluence space administration
Hands-on experience supporting Atlassian tools on cloud.
Ability to work in a collaborative, team environment.
Strong analytical and problem-solving skills.
Proficient in both verbal and written communication in English and attention to detail.
Strong interpersonal skills to communicate with stakeholders.
Experience using and managing Automation for Jira, Advanced Roadmaps, Atlassian Analytics.

Kolkata, West Bengal, India

Full-time · Mid-Senior level
1,001-5,000 employees · Software Development

As a team member of the central JIRA Team, your essential duties & responsibilities will be the following :

Technicallyimplement changes to Jira.

Manage AHA instance toalignwith JIRA processes and defining the scope within the business with the stakeholders.

Document, advise, design and deliver changes to the development and quality/engineeringprocesses around our use ofJira andimplement them within the tool.

Work closely with theEngineeringcommunity and other members of thecentral Practicesteamsto ensure a unified process, toolset and reporting set.

Understand our reporting requirements and design and implement processes, tools and reports in order to communicate our quality status effectively to senior stakeholders.

Manage and administer Jira in a complex multi-faceted environment, to support ourDevSecOpstransformation.

guide the configuration and documentation of client JIRA and Confluence instances

work withinternalcustomers to enable custom workflows, fields, screens, dashboards, and reports

create and manage complex configuration elements including project workflows, screen schemes, permission schemes, and notification schemes

install and configure 3rd party add-ons for Atlassian products toprovideenhanced capabilities

provide assistance to teams on Jira and Confluence usagewithin the organization

Pune, Maharashtra, India

Full-time · Associate
1,001-5,000 employees · IT Services and IT Consulting

What you will do?

Organisation wide administration of Atlassian Jira along with Confluence
Integrating with Gitlab for source control management systems
Supporting JIRA project administration by setting up effective workflows, complex projects, security schemes, custom forms, fields, dashboards, and report configurations
Managing multiple Altassian instances.
Ensuring that workflows accommodate the SDLC process.
Contributing and maintaining a consistent governance model regarding customizations, add-ons, and field configurations.
Administering permission schemes, roles, and user provisioning.
Able to work in a highly collaborative, multi-country/time zone environment.

What do you need to know?

Experience configuring, maintaining, managing and migrating Jira and Confluence, and integrating Gitlab (or Git repo) in an Enterprise environment
Experience creating and maintaining custom workflows, dashboards, and reports in Jira
Experience to write and maintain Jira customizations and add custom functions to new/existing processes
Knowledge of agile development methodologies such as Scrum.
Knowledge of SDLC process and product lifecycle
In depth knowledge of issue configuration, permissions schemes, field configuration schemes, notification schemes, and users/groups/roles setup
Strong understanding of JQL
Ability to evaluate, test, and configure add-ons
Passionate about technology;
Self-driven in research and sharing best practices within the team
Ability to learn and adopt new tools and process
Proficient in English communication skills, with an ability to present
Qualifications: Bachelor’s Degree in Computer Science or Engineering or equivalent

Noida, Uttar Pradesh, India

Full-time · Associate
1,001-5,000 employees · IT Services and IT Consulting

A Day in the Life

Design and build interfaces that facilitate workflows between the Data shop platform and third-party client systems as scoped while complying with respective standards and industry best practices.
Define and document best practices along with thorough message specifications.
Monitor, configure and tune the configuration of interfaces for high availability once deployed in production environments.
Experience working in an Agile environment

What You Need

2- 5 year’s experience as JIRA Administrator with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, custom fields, permission schemes, and notification schemes required.
Maintain JIRA projects, workflows, permissions, and users while working in a JIRA 6.x & 7.x environment.
Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration
Installation of Atlassian Tools including JIRA, Confluence, Jira Service Desk
Configuration of Jira Dashboards.
Provide JIRA administration and support Upgrade, configure and build complex workflows via native JIRA capabilities and customization.
Partner closely with business stakeholders to understand, analyze, document, plan and prioritize optimal solutions that Lead major and minor JIRA and plugin upgrades as needed
Experience with providing user management, training, and support for JIRA
Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/ as well as identify where functionality can/ cannot meet user requests
Design and maintain custom projects, workflows, schemes, screens and configurations
Create and manage custom JQL filters and dashboards as needed
Implement procedures and best practices Troubleshoot, identify and resolve JIRA issues reported by end-users
Perform bulk changes and CSV imports
Experience in working with Agile teams Ability to build collaborative relationships across the organization Ability to analyze, review, and document current functionality to determine potential areas of improvement
Thorough knowledge of JQL

Hyderabad, Telangana, India Hybrid

Full-time · Mid-Senior level
201-500 employees · IT Services and IT Consulting

Skills Required

Groovy Scripting using Script Runner Add-on
Jira Software, Jira Service Management, Confluence, Bit bucket, Project Management, Business Analysis, Knowledge of software delivery processes including DevOps
Basic Programming knowledge with the understanding of APIs

Roles & Responsibilities

Installation and upgrading of Atlassian Tools including JIRA, Confluence, Jira Service Desk, Bitbucket, Bamboo
Configuring Jira, Confluence, Jira Service Desk
Migrating Atlassian Products from Server to Cloud/Data Center
Rewriting the Scripts using Groovy Scripting in Cloud
End to end Excellent knowledge of JIRA Agile Boards: Scrum & Kanban
Provide JIRA administration and support Upgrade, configure, and build complex workflows via native JIRA capabilities and customization.
Partner closely with business stakeholders to understand, analyze, document, plan and prioritize optimal solutions that Lead to major and minor JIRA and plugin upgrades as needed Troubleshoot issues and provide support for day to day user requests
Provide ongoing support and configuration maintenance Create and manage security schemes, permission schemes, and configurations
Experience with providing user management, training, and support for JIRA
Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/BitBucket build and configure; workflow, screen, and field schemes, as well as identify where functionality can/ cannot meet user requests
Design and maintain custom projects, workflows, schemes, screens, and field configurations
Manage user permissions and project roles for JIRA, Confluence, and other tools Work directly with cross-functional agile teams to understand their specific JIRA needs and provide guidance and solutions
Create and manage custom JQL filters and dashboards as needed
Implement procedures and best practices Troubleshoot, identify and resolve JIRA issues reported by end-users
Perform bulk changes and CSV imports
Excellent understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc
Excellent knowledge of SDLC and experience working with Agile teams Ability to build collaborative relationships across the organization Ability to analyze, review, and document current functionality to determine potential areas of improvement

Experience
3-5 years
Education Qualification
B.E/B. Tech/MCA