Senior Jira Administrator

added job

2022-07-30 05:28:59

Location

Type

Status

Open

Hyderabad, Telangana, India Hybrid

Full-time · Mid-Senior level
201-500 employees · IT Services and IT Consulting

Skills Required

Groovy Scripting using Script Runner Add-on
Jira Software, Jira Service Management, Confluence, Bit bucket, Project Management, Business Analysis, Knowledge of software delivery processes including DevOps
Basic Programming knowledge with the understanding of APIs

Roles & Responsibilities

Installation and upgrading of Atlassian Tools including JIRA, Conﬂuence, Jira Service Desk, Bitbucket, Bamboo
Conﬁguring Jira, Conﬂuence, Jira Service Desk
Migrating Atlassian Products from Server to Cloud/Data Center
Rewriting the Scripts using Groovy Scripting in Cloud
End to end Excellent knowledge of JIRA Agile Boards: Scrum & Kanban
Provide JIRA administration and support Upgrade, conﬁgure, and build complex workﬂows via native JIRA capabilities and customization.
Partner closely with business stakeholders to understand, analyze, document, plan and prioritize optimal solutions that Lead to major and minor JIRA and plugin upgrades as needed Troubleshoot issues and provide support for day to day user requests
Provide ongoing support and conﬁguration maintenance Create and manage security schemes, permission schemes, and conﬁgurations
Experience with providing user management, training, and support for JIRA
Gather requirements for business processes, and determine ways to optimize/improve JIRA/Conﬂuence/BitBucket build and conﬁgure; workﬂow, screen, and ﬁeld schemes, as well as identify where functionality can/ cannot meet user requests
Design and maintain custom projects, workﬂows, schemes, screens, and ﬁeld conﬁgurations
Manage user permissions and project roles for JIRA, Conﬂuence, and other tools Work directly with cross-functional agile teams to understand their speciﬁc JIRA needs and provide guidance and solutions
Create and manage custom JQL ﬁlters and dashboards as needed
Implement procedures and best practices Troubleshoot, identify and resolve JIRA issues reported by end-users
Perform bulk changes and CSV imports
Excellent understanding of JIRA workﬂows, permission schemes, notiﬁcation schemes, screens schemes, etc
Excellent knowledge of SDLC and experience working with Agile teams Ability to build collaborative relationships across the organization Ability to analyze, review, and document current functionality to determine potential areas of improvement

Experience
3-5 years
Education Qualification
B.E/B. Tech/MCA

Hyderabad, Telangana, India Hybrid Full-time · Mid-Senior level 201-500 employees · IT Services and IT Consulting Skills Required Groovy Scripting using Script Runner Add-on Jira Software, Jira Service Management, Confluence, Bit bucket, Project Management, Business Analysis, Knowledge of software delivery processes including DevOps Basic Programming knowledge with the understanding of APIs Roles & Responsibilities Installation and upgrading of Atlassian Tools including JIRA, Conﬂuence, Jira Service Desk, Bitbucket, Bamboo Conﬁguring Jira, Conﬂuence, Jira Service Desk Migrating Atlassian Products from Server to Cloud/Data Center Rewriting the Scripts using Groovy Scripting in Cloud End to end Excellent knowledge of JIRA Agile Boards: Scrum & Kanban Provide JIRA administration and support Upgrade, conﬁgure, and build complex workﬂows via native JIRA capabilities and customization. Partner closely with business stakeholders to understand, analyze, document, plan and prioritize optimal solutions that Lead to major and minor JIRA and plugin upgrades as needed Troubleshoot issues and provide support for day to day user requests Provide ongoing support and conﬁguration maintenance Create and manage security schemes, permission schemes, and conﬁgurations Experience with providing user management, training, and support for JIRA Gather requirements for business processes, and determine ways to optimize/improve JIRA/Conﬂuence/BitBucket build and conﬁgure; workﬂow, screen, and ﬁeld schemes, as well as identify where functionality can/ cannot meet user requests Design and maintain custom projects, workﬂows, schemes, screens, and ﬁeld conﬁgurations Manage user permissions and project roles for JIRA, Conﬂuence, and other tools Work directly with cross-functional agile teams to understand their speciﬁc JIRA needs and provide guidance and solutions Create and manage custom JQL ﬁlters and dashboards as needed Implement procedures and best practices Troubleshoot, identify and resolve JIRA issues reported by end-users Perform bulk changes and CSV imports Excellent understanding of JIRA workﬂows, permission schemes, notiﬁcation schemes, screens schemes, etc Excellent knowledge of SDLC and experience working with Agile teams Ability to build collaborative relationships across the organization Ability to analyze, review, and document current functionality to determine potential areas of improvement Experience 3-5 years Education Qualification B.E/B. Tech/MCA

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