Chennai, Tamil Nadu, India On-site

Full-time · Associate
10,001+ employees · Financial Services

What will you be doing?

Carry out releases /deployments in pre-production environments with self-service deployments and by facilitating deployments from external teams on multi-platform systems.
Proactively check for environment issues to ensure 100% environment availability and fix all environments issues that are reported, which may entail involving infra/GTIS support.
Maintaining a record of actual deployments and other knowledge contents and provide the stats for weekly KPIs that are consistent and adhering to EaaS standards.
Ensure tech lead and/or Release Lead and users are notified about system breakdowns and advance Environments outage.
Maintain Application and infrastructure version details up-to date across the environment landscape and perform upgrades of environments as required.
Perform timely upgrades of environments.
Preserve and enhance the knowledge base of release management activities.
A suitable candidate for this role should have strong experience in Environment Release Management, good hands-on experience on Release management and Change management process and tools. Should also have good understanding on common infrastructure components and how they fit together and interact. Coupled with this, the candidate should come across as calm, intelligent and articulate with a strong telephone manner. They should be able to demonstrate examples of innovation and enhancement in their assignments.
Be able to provide and design AWS patterns and support Openshift environments

What We’re Looking For

Experience of Application or Technical Support.
Good Knowledge on Release, Deployment and Change management process (ITIL).
Good Knowledge in UNIX/Linux/Windows systems.
Good Knowledge of Cloud services like AWS along with the tools like Terraform, Chef, etc.

Deerfield, IL On-site

Full-time
10,001+ employees · Retail

Job Responsibilities

Maintain technology stack roadmaps for Operations. Generate technology refresh 3-year plans.
Engage in triaging of Pharmacy platform major incidents and propose stabilization approaches based on problem management approach, to prevent future failures. Engage in triaging of Pharmacy platform major incidents and propose stabilization approaches based on problem management approach, to prevent future failures.
Work with engineering, business and operations technical teams, to establish business and technical monitoring strategies.
Work closely with Product an business teams in development of critical SLAs and KPIs and configuration of alerting by static and dynamic thresholds through use of statistical analysis and machine learning.
Leads failure mode assessment, end-to-end performance and end-user availability assessment for services developed/enhanced as part of new initiatives.
Participate as a RunOps SME for strategic projects to assist with POCs and deployment plans.
Participate in tool/vendor selection for products and services.

Basic Qualifications

Bachelor’s degree and at least 2 years OR High School/ GED and at least 4 years Architecture and/or Engineering experience
Knowledge of Azure technical capabilities, resource provisioning and resource capacity management.
Experience in software engineering, site reliability engineering (SRE) model and DevOps paradigms
Knowledge of Azure Security, including understanding how security works, NSG roles, data encryption
Experience with DevOps tools, JIRA, Remedy, and MS AZURE based monitoring tools.
Experience in performance testing tools and SRE best practices
Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

Resides in the State of Illinois (Hybrid Role) Chicago or Deerfield one or two days a week in office
Proficiency in statistical analysis and machine learning tools used for automation of tickets.
Knowledge and expertise on Pharmacy or health care domain.
Experience working in a globally distributed environment
Experience with MS Azure tech stack e.g. ADO, Event Hub, Event Grid, Xplat CLI, kubectl, POWER BI, Log Analytics, Kusto, AKS, COSMOS DB, APIM
Experience with monitoring tools, i.e. DynaTrace, App Insights, Tivoli
Experience with system high-availability engineering, Disaster Recovery
Experience with Azure DevOps, CI / CD pipeline tools

Irvine, CA

Full-time · Entry level
1,001-5,000 employees · Entertainment Providers


Responsibilities

Execute provided testing tasks with an emphasis on manual test execution, test library maintanence, and test closure activities
Work closely with other developers as content is delivered to ensure requirements are both verified and validated
Use KPIs to validate and report against software quality SLAs
Be a creative thinker who can test for ‘edge cases’ outside of expected functionality
Responsible for working within project management (i.e. JIRA) and test related tools (i.e. TestRail)
Support the test design effort through the creation and modification of test cases and work estimations
Advocate of the user experience through delivery of qualitative reporting
Other duties as assigned

Requirements

Bachelor’s degree in related field or approximately 3 years of equivalent experience
Understanding of the fundamental test process
Analyze and interpret data/workflows, recognize critical issues, and raise concerns
Understand various SDLC best practices
Excellent verbal and written communication skills, including accurate and timely reporting
Excellent organization and time management skills
Passion for games and software quality

Pluses

Gray box and white box testing experience
Familiar with: XML/HTML, JavaScript, Python, Java, C/C++/C#, SQL

Telangana, India

Full-time · Mid-Senior level
10,001+ employees · Financial Services

In This Role, You Will

Facilitate the scrum process with cross functional impact that involve moderately complex projects, non projects, or maintenance work
Guide the scrum teams to follow Agile and Scrum practices to actively promote prioritization, team readiness, and commitment for each Sprint
Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
Deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met
Partner with discipline managers about governance policies and adherence to corporate standards
Facilitate the Scrum Agile ceremonies for the teams
Collaborate with product owners, program or project managers to communicate delivery of work product from the team and escalate key risks and issues impeding scrum team effectiveness
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications, International:

Experience in Scrum, Agile, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
8+ years business experience in a matrixed management environment (e.g. product development, project management, implementation)
Deep understanding of full SecDevOps and DevOps
Platform and cross team dependency management
Test Driven Development
Behavior Driven Development
Accredited Scrum Master Certification
Responsible for facilitating the scrum process on scrum teams with cross-functional impacts that involve moderately complex project, non-project, or maintenance work.
Guides the scrum team(s) and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint
Uses empirical data to help the team(s) assess their Scrum Maturity, optimize scrum team velocity to organizational KPIs, and identify improvement opportunities to achieve higher levels of team performance
P roactively addresses systemic impediments to team agility and guides the team(s) on methods to escalate when needed to prevent challenges from becoming blockers.

United States Remote

Full-time · Mid-Senior level
1,001-5,000 employees · Internet Publishing

Job Description

Responsibilities Summary: The job is cross-functional in nature, centered around video delivery projects. The candidate will play the hybrid role of a technical specialist, project management, and delivery in collaboration with the stakeholders.

Job Responsibilities

Detailed Responsibilities:

When required, translate business requirements into technical requirements, and create FLD/HLD documents
Ensure that requirements are captured correctly in JIRA
Lead and contribute to the architecture of existing systems (website, billing, supply chain etc.,) and/or new systems
Identify gaps in technical space and process space, drive and help fix the gaps
Drive and make major technical approach decisions throughout the software life cycle during requirements analysis, technology solution assessment, architecture, design, coding, test, user acceptance, and deployment.
Collaborate with technical engineering leadership and management in determining technology solutions and new product applications
Provide technical leadership, guidance, and mentoring of software engineering, system engineering at all levels for multiple concurrent projects
Proven ability to analyze complex business problems and proposing creative solutions with the ability to absorb new ideas and communicate clearly, objectively, and effectively.
Strong business sense and abilities to communicate data insights to both technical and non-technical audience
Demonstrated knowledge and proficiency of SDLC methodologies(Waterfall. Scrum, Agile Software Development) as well as change control processes
Strong Project Management Skills: Create and maintain an action item registry with roles/responsibilities, tasks, risks, and follow-ups, is expected to follow up and reach out on each activity to ensure completion. Create and maintain project dependencies/interdependencies and create a risk mitigation plan and risk communication plan.
Monitor product and operational KPIs that have been established and drive root cases and resolution
Perform hands-on software design reviews.
Should be able to handle multiple projects at the same time
Should have the ability to pull cross-functional teams onto ad-hoc or recurring calls to solve issues/gaps to achieve the delivery goals
Should be really vocal and proactive
Should be well organized and good at following up with the stakeholders to get the things done

Must have:

Bachelor's degree
Ten or more years of relevant work experience in embedded systems application software development, preferably in the video domain
Six or more years of experience as a tech lead, with exposure to project management

India Remote

Full-time
10,001+ employees · Education

Main Responsibilities

Implement, Support & Enhance O365 applications like SPO, EXO, Teams with Pearson DWS Architects
Accountable for maintaining Microsoft technology Evergreen roadmap as part of the Office 365 oversight along with preparation for change and communicating roadmap changes to other relevant teams
Continual service improvement to minimize the number of self-imposed outages – drive high quality change and release management through automation practices.
Provides delivery and engineering management and ownership for Microsoft Office 365 based collaboration services to support Pearson’s global businesses spanning Teams, OneDrive, SharePoint, and ancillary products including Power Platform
Assist Pearson Architects in the development of a solution roadmaps, product catalogues and vision for applications supported.
Support and maintain key solution integrations, governance, and plugins.
Day to day process, documentation, KPIs and reporting.
Building plans and policies for Microsoft collaboration portfolio and associated ancillary services, strategies, and technologies alongside the Microsoft Architects
Ensuring that key O365 product life cycles are understood, tracked, and communicated with appropriate remediation when required.
Create & Maintain system documentation, testing, training, run books and post-deployment/upgrade assessments including regular system health checks for O365, including the mobile platform.
Prepare KB articles and perform knowledge transfer to shift left the processes to helpdesk team
Work in collaboration with User experience delivery lead and help them prepare user communication guides

What do you need to bring to the role?

Excellent technical understanding of the end user landscape and impact on user experience
Experience supporting mobile, desktop, messaging & collaboration, video and voice within the Microsoft ecosystem and Active Directory
An analytical mind and an eye for ongoing improvement - including experience building and implementing processes where improvements were needed from the ground up
Team orientated style of working
Knowledge of engineering best practices and processes - incident, change, problem, release
Previous engagements with large programme teams, service transition etc
Time zone flexibility and experience of working in a globally distributed organization
Broad thinker who likes to solve problems and is able and willing to step outside their comfort zone to the benefit of the wider team. Can see where there is a problem or issue and speaks up

Technical Skills, Experience And Abilities (Must Have)

Advanced PowerShell scripting
Azure, Active Directory
O365 Admin center
Microsoft Defender
Technical support and root cause analysis

Chennai, Tamil Nadu, India On-site

Full-time · Associate
10,001+ employees · Financial Services

Introduction

The Environment & Release Manager will be responsible for the Release management of the Test Environment landscapes such as SIT, UAT, OAT, FOF and NFT used by Corporate clusters and the responsibilities include setting up of Release calendars, facilitating deployments, troubleshooting environment issues and stakeholder management etc.

The role also needs deep understanding of Unix systems along with familiarity and hands on on cloud technologies like AWS and Openshift. The role will be working closely for the Lead Environment Release Manager and Tech lead.

What will you be doing?

Carry out releases /deployments in pre-production environments with self-service deployments and by facilitating deployments from external teams on multi-platform systems.
Proactively check for environment issues to ensure 100% environment availability and fix all environments issues that are reported, which may entail involving infra/GTIS support.
Maintaining a record of actual deployments and other knowledge contents and provide the stats for weekly KPIs that are consistent and adhering to EaaS standards.
Ensure tech lead and/or Release Lead and users are notified about system breakdowns and advance Environments outage.
Maintain Application and infrastructure version details up-to date across the environment landscape and perform upgrades of environments as required.
Perform timely upgrades of environments.
Preserve and enhance the knowledge base of release management activities.
A suitable candidate for this role should have strong experience in Environment Release Management, good hands-on experience on Release management and Change management process and tools. Should also have good understanding on common infrastructure components and how they fit together and interact. Coupled with this, the candidate should come across as calm, intelligent and articulate with a strong telephone manner. They should be able to demonstrate examples of innovation and enhancement in their assignments.
Be able to provide and design AWS patterns and support Openshift environments

What We’re Looking For

Experience of Application or Technical Support.
Good Knowledge on Release, Deployment and Change management process (ITIL).
Good Knowledge in UNIX/Linux/Windows systems.
Good Knowledge of Cloud services like AWS along with the tools like Terraform, Chef, etc.