Location: New Jersey - NJ (Remote to start and when client requests then candidates will need to relocate) Job Type: Contract – Long Term Implementation – Cognizant Job Description: Overall, 7+ years of IT experience out of which at least 3 years in supporting Appian BPM solutions.  Experience with Postman for troubleshooting API related issues.  Experience working with a ticketing system like Jira or ServiceNow  Self-starter and good communicator. Builds personal knowledge and gives the leads more insight if and when their attention is needed.  Ability and willingness to understand, accept, and adhere to Runbook and documented procedure  Ability to perform Root-Cause Analysis (RCA) and document and present the same to critical stakeholders  Organization skills, the ability to multi-task and prioritize issues based on Severity and Priority  Work with Agile teams (developers, testers, API teams and other production IT staff) to oversee releases and deployments of defect fixes and enhancements  Experience providing proactive technical solutions to automate routine processes to improve efficiency of business operations  Experience collaborating with Incident Response Team in response to application interruptions and after hour escalations