$0 - $0 /
Location
Type
Status
Open
Plymouth, MN On-site

Full-time · Associate
10,001+ employees · Banking

Description

Develops operational procedures for products, services and systems supported. Provides technical support to business unit, customers, management and other users. Acts as liaison between software vendors and process/system users or between users and other corporate areas. May serve as lead analyst on projects and be responsible for training and/or communication. Provides support and maintenance for third-party cloud-based systems with responsibilities including the following:

Facilitate scope and requirements elicitation sessions as needed.
Participate in the review, validation, and approval of project deliverables to ensure adherence to project goals and scope.
Maintains, monitors, updates assigned business process and/or system
Researches complex problems and acts independently to resolve
Develops and provides documentation for users and training purposes

Plymouth, MN On-site Full-time · Associate 10,001+ employees · Banking Description Develops operational procedures for products, services and systems supported. Provides technical support to business unit, customers, management and other users. Acts as liaison between software vendors and process/system users or between users and other corporate areas. May serve as lead analyst on projects and be responsible for training and/or communication. Provides support and maintenance for third-party cloud-based systems with responsibilities including the following: Facilitate scope and requirements elicitation sessions as needed. Participate in the review, validation, and approval of project deliverables to ensure adherence to project goals and scope. Maintains, monitors, updates assigned business process and/or system Researches complex problems and acts independently to resolve Develops and provides documentation for users and training purposes
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