Loop Returns: Features, Pricing & Comparison with EcoReturns

Are you considering Loop Returns for your ecommerce returns management? Loop Returns is a popular post-purchase platform helping Shopify brands automate returns and exchanges. But is it the best choice for your business, or are there better alternatives like EcoReturns?

Let’s explore what Loop Return offers, how its pricing works, and how it stacks up against the competition.

What is Loop Returns?

Loop Returns is a software platform designed to simplify the return and exchange process for ecommerce brands—especially those using Shopify. It helps businesses:

• Automate return workflows
• Offer seamless exchanges
• Retain revenue through store credit
• Track return analytics and performance

If you’re scaling an ecommerce brand and want to reduce return-related friction, Loop Return may be worth considering.

Loop Returns Features at a Glance

•  One-click exchanges to keep more revenue
•  Store credit automation to reduce refunds
•  Integration with Shopify, 3PLs & shipping carriers
•  Customizable return portals
•  Analytics dashboard for return data

However, not every feature is available on all plans—making Loop Returns pricing an important factor to evaluate.

Loop Returns Pricing – Is It Worth It?

Loop Returns pricing is based on monthly order volume and feature access. While exact pricing is not published on their website, here’s a general breakdown:

•  Starter plans typically start around $300/month, suitable for smaller stores
•  Growth plans can exceed $1,000/month, depending on return volume
•  Enterprise solutions require custom pricing

Many brands find Loop effective, but others feel the pricing model lacks flexibility—especially for growing D2C brands with seasonal fluctuations.

Loop Returns vs. EcoReturns – Which One Should You Choose?

In our in-depth guide, we compare Loop Returns to EcoReturns by Saara — a sustainable, AI-powered alternative designed for modern ecommerce brands.

Is Loop Returns Right for You?

If you're managing a high-volume Shopify store and want a well-established returns solution, Loop Return is worth considering. But if you’re looking for more affordable, AI-powered, and sustainability-focused returns management, EcoReturns might be a better fit.

 Still unsure? Compare both platforms in detail: https://saara.io/blog/ecoreturns-vs-loop-returns