The global OSS & BSS market is expected to grow at a significant CAGR during the forecast period. The OSS & BSS solution delivers data such as network performance and availability that allows operators to proactively manage networks and systems to create a favorable user experience. Network planners, operators, architects, support, service designers, and engineering teams of service providers have typically used OSS and BSS technologies. Customer activations (fulfilment), fault & performance management (assurance), inventory/asset/configuration management, and network security are all features of OSS & BSS systems. The data supplied by OSS is a vital input for overall capital expenditure (CAPEX) and operating expense (OPEX) budgeting, and it is frequently required in the construction of infrastructure budgets.

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Increased demand for cloud OSS/BSS due to combined benefits such as flexibility, cost-effectiveness, and technology to support business optimization; prioritized investments by cloud service providers (CSPs) in network upgrades over OSS/BSS transformations; and exponential growth in data consumption due to the COVID-19 pandemic are driving the global OSS & BSS market. Furthermore, the increased need for lower operational costs and improved client experiences, as well as the deployment of novel solutions by leading companies to gain a competitive advantage, are driving the market growth. However, challenges in integrating future OSS/BSS systems with existing ones may restrict the market growth. Increased complexities in the communication network ecosystem as a result of 5G and Internet of Things (IoT) technologies are further expected to present the attractive potential for market growth. Furthermore, the surge in the use of next-generation OSS and BSS to improve traditional OSS and BSS systems will further leverage the market growth during the forecast period. 

Global OSS & BSS Market Report Segmentation

By Component 

•             Solutions

•             Services 

By Industry Vertical 

•             BFSI

•             IT and Telecom

•             Media and Entertainment

•             Retail and E-Commerce

•             Others 

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OSS & BSS Market Report Segment by Region

North America          

• United States
• Canada

Europe

• Germany
• United Kingdom
• France
• Spain
• Italy
• Rest of Europe

Asia-Pacific   

• China
• Japan
• India
• Rest of Asia-Pacific

Rest of the World

• Middle East & Africa
• Latin America

Company Profiles

·        Accenture plc

·        Cisco Systems, Inc.

·        Infosys Ltd.

·        Oracle Corp.

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