United States Remote

Full-time · Entry level
11-50 employees · Human Resources Services

Responsibilities

Provide testing using best practices to achieve more “complete” testing of a large scale IVR application
Help mentor team in QA best practices
Identify areas for automation and write automation scripts
IVR application and environment operations
IVR test planning and test sets
Executing and tracking functionality tests by voice and other methods

Requirements

Strong testing background; QA strategies and best practices, QA planning, test plan and test case writing and execution, QA mentoring
2+ years experiences with:
Cyara IVR test automation
Junit
JMeter
Selenium

Desired Experience

IVR application familiarity (speech & DTMF systems)
Any experience with major Asian or European languages useful
Identify areas for automation (PROCESS IMPROVEMENT) and write automation scripts (Cyara)
J2EE (Java, Servlets, JSP, EJB, JSF)
Tomcat