Oklahoma City, OK

Full-time
10,001+ employees · Education

CORE COMPETENCIES

Detail-Oriented
Problem Solving
Communication
Technical Learning
Time Management
Customer Focus

Primary Responsibilities

Quality Assurance Validation

Review client exams for consistency with source files
Document and escalate deviations in client exams with source files
Run a full end-to-end quality check of an exam with Pearson VUE’s proprietary software (test driver, delivery manager, and registration manager)
Document systems and processes
Update and edit test cases, test checklists and test scenarios
Understand impact of errors on the team and the business

Continual Improvement

Work with the test publishers to provide a high standard of quality for all exam and software releases.
Analyze and make recommendations to improve exam publishing and QA processes

Software and Technique Support

Work with the test publishers to provide a high standard of quality for all exam and software releases
Install and support Pearson VUE’s client software
Support the Testing Services Lab area and equipment
Troubleshoot system hardware or software problem
Other duties as assigned

WORK ENVIRONMENT AND CONDITIONS

Physical requirements: Ability to lift and move PC equipment

Required Knowledge And Experience

Qualifications :

Education And Experience

Bachelor’s degree preferred
2+ years professional office work experience required
Proficiency in Microsoft Word, Microsoft Excel and other Microsoft Office applications
Working experience in Windows 10 require
Experience with Microsoft network preferred

Skills, Knowledge And Abilities

Great attention to detail
Ability to remain consistent and steadfast with tasks assigned
Strong organizational skills
Excellent verbal and written communication skills
Effective problem-solving skills
Excellent customer service and skills
Multi-tasks and cross functional cooperating skills required
Strong ability of technical learning
Good at learning new industry, company, product or technical knowledge
Time management skills
Experience in areas of forecasting and prioritizing assigned tasks strongly preferred.
Flexibility related to workflow and changing priorities required.
Ability to maintain data confidentiality and security
Good at team working
Must be honest and maintain high-level ethical behavior
Ability to install basic Windows 10 programs and applications preferred
Oklahoma City, OK Full-time 10,001+ employees · Education CORE COMPETENCIES Detail-Oriented Problem Solving Communication Technical Learning Time Management Customer Focus Primary Responsibilities Quality Assurance Validation Review client exams for consistency with source files Document and escalate deviations in client exams with source files Run a full end-to-end quality check of an exam with Pearson VUE’s proprietary software (test driver, delivery manager, and registration manager) Document systems and processes Update and edit test cases, test checklists and test scenarios Understand impact of errors on the team and the business Continual Improvement Work with the test publishers to provide a high standard of quality for all exam and software releases. Analyze and make recommendations to improve exam publishing and QA processes Software and Technique Support Work with the test publishers to provide a high standard of quality for all exam and software releases Install and support Pearson VUE’s client software Support the Testing Services Lab area and equipment Troubleshoot system hardware or software problem Other duties as assigned WORK ENVIRONMENT AND CONDITIONS Physical requirements: Ability to lift and move PC equipment Required Knowledge And Experience Qualifications : Education And Experience Bachelor’s degree preferred 2+ years professional office work experience required Proficiency in Microsoft Word, Microsoft Excel and other Microsoft Office applications Working experience in Windows 10 require Experience with Microsoft network preferred Skills, Knowledge And Abilities Great attention to detail Ability to remain consistent and steadfast with tasks assigned Strong organizational skills Excellent verbal and written communication skills Effective problem-solving skills Excellent customer service and skills Multi-tasks and cross functional cooperating skills required Strong ability of technical learning Good at learning new industry, company, product or technical knowledge Time management skills Experience in areas of forecasting and prioritizing assigned tasks strongly preferred. Flexibility related to workflow and changing priorities required. Ability to maintain data confidentiality and security Good at team working Must be honest and maintain high-level ethical behavior Ability to install basic Windows 10 programs and applications preferred
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