Topeka, KS

Full-time
10,001+ employees · Education

The Quality Assurance Coordinator is responsible to provide professional quality assurance services effectively and efficiently by conducting quality assurance and verification to client exam files, identifying and communicating defects, and making an effort for a continual improvement of the QA process.

Working closely with the Test Publishers and Pearson VUE’s clients, the Quality Assurance Coordinator performs various tasks to maintain a high standard of quality assurance service for all Pearson VUE clients’ exams and software releases.

Quality Assurance Validation:
Review client exams for consistency with source files
Document and escalate deviations in client exams with source files
Run a full end-to-end quality check of an exam with Pearson VUE’s proprietary software (test driver, delivery manager, and registration manager)
Document systems and processes
Update and edit test cases, test checklists and test scenarios
Understand impact of errors on the team and the business

Continual Improvement:
Work with the test publishers to provide a high standard of quality for all exam and software releases.
Analyze and make recommendations to improve exam publishing and QA processes

Software and Technique Support:
Work with the test publishers to provide a high standard of quality for all exam and software releases
Install and support Pearson VUE’s client software
Support the Testing Services Lab area and equipment
Troubleshoot system hardware or software problem
Other duties as assigned.

Education And Experience:
Bachelor’s degree preferred
2+ years professional office work experience required
Proficiency in Microsoft Word, Microsoft Excel and other Microsoft Office applications
Working experience in Windows 10 require
Experience with Microsoft network preferred
Topeka, KS Full-time 10,001+ employees · Education The Quality Assurance Coordinator is responsible to provide professional quality assurance services effectively and efficiently by conducting quality assurance and verification to client exam files, identifying and communicating defects, and making an effort for a continual improvement of the QA process. Working closely with the Test Publishers and Pearson VUE’s clients, the Quality Assurance Coordinator performs various tasks to maintain a high standard of quality assurance service for all Pearson VUE clients’ exams and software releases. Quality Assurance Validation: Review client exams for consistency with source files Document and escalate deviations in client exams with source files Run a full end-to-end quality check of an exam with Pearson VUE’s proprietary software (test driver, delivery manager, and registration manager) Document systems and processes Update and edit test cases, test checklists and test scenarios Understand impact of errors on the team and the business Continual Improvement: Work with the test publishers to provide a high standard of quality for all exam and software releases. Analyze and make recommendations to improve exam publishing and QA processes Software and Technique Support: Work with the test publishers to provide a high standard of quality for all exam and software releases Install and support Pearson VUE’s client software Support the Testing Services Lab area and equipment Troubleshoot system hardware or software problem Other duties as assigned. Education And Experience: Bachelor’s degree preferred 2+ years professional office work experience required Proficiency in Microsoft Word, Microsoft Excel and other Microsoft Office applications Working experience in Windows 10 require Experience with Microsoft network preferred
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