United States Remote

Contract · Mid-Senior level
1,001-5,000 employees · Internet Publishing

Job description/ Responsibilities:
Working on the Delivery side
Must be Proficient in MS Excel, MS Word, PowerPoint, JIRA and SharePoint (PlanView is a plus)
Support end user's technology services - all devices, softwares, programs, etc. - to Employees
More of a Techno-Functional
Should understand technical terminologies
Trying to provide more Network services to the employees - More on the Networking Side
MS Office 365 Suite availability to the employees
Infrastructure, Data and/or Information Security Domain experience highly desired
JIRA/Confluence/Atlassian exp desired, not mandatory
Prepare presentations to illustrate change requests, impacts, possible solutions and recommendations
Help develop and coordinate external and internal communications strategy to communicate the process changes
Define a process to establish and maintain the different distribution lists as applicable to the different communication vehicles and stakeholder audiences
Interface with stakeholders to coordinate, create and market key process changes
Research and answer questions regarding system functionality and process change impacts
Interact and communicate with both business and technical personnel to solve business challenges
Manage projects independently and as a part of the team
Identify and develop processes and process improvements
Work in partnership with internal and external stakeholders
Works well with all levels in the organization
Excellent organizational skills and attention to details
Great presentation skills, able to create precise PowerPoint presentations that well illustrate the dilemma and proposed solution
Ability to understand, analyze, and report on process change requests
Strong process change management experience
Project reporting experience
Ability to facilitate meetings with clear purpose and well-defined takeaways