United States Remote

Full-time
51-200 employees

Essential Engineering Skills:

Experience as an administrator with Atlassian applications such as Jira, Jira Service Manager, Confluence, BitBucket, and popular 3rd party Apps, both in Cloud and behind the firewall.
Experience with customizing JIRA projects with various schemas, complex workflows, screen schemes, permission schemes, and notification schemes required.
Experience cleaning up messy implementations, eliminating duplication, rationalizing the system, and aligning teams to use best practices
Scripting skills – Ability to write custom JQL (Jira Query Language), automate tasks with scripts, write simple API scripts, experience creating loops, arrays and other scripting functions to simplify repetitive tasks.
Experience working in a software team’s Software Development Life Cycle, including agile methodologies. Not necessarily writing code, but experience with how software teams move through their process.
Experience with non-IT or Software development Atlassian use cases (HR, Facilities, Marketing, etc…) is preferred
Passing at least one Atlassian Certified Professional exam is preferred
3+ years of Client-facing functional consulting is preferred
Strong project management and task/time co-ordination is required
Strong analytical problem-solving skills

Other Skills:

Excellent written and spoken communication skills
Excellent listening skills is required! < Need to understand exactly what Clients require.
Solid presentation skills, great at developing rapport with Clients including manager, director and VP level.
Ability to recognize new business opportunities in existing account base
Experience presenting to/facilitating meetings and group discussions
Management or Lead experience is preferred