The global healthcare e-commerce market is anticipated to grow at a considerable CAGR of 4.9% during the forecast period. To get instant medical advice, medical consultation through an online medium is the ideal and fastest option, supporting the healthcare e-commerce market. The rising penetration of medical consultation through e-commerce is driving the growth of the market. According to Prashanth hospitals, there are various benefits of online medical consultation such as prompt medical attention, can get a second opinion from another doctor, access to specialists, cost-effective and time-saving. The various launches by companies providing free medical consultation are further acting as a driver in the market growth. 

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Furthermore, the various launches by players for online medical consultation for customers is another factor supporting the growth of the market. For instance, in May 2021, MG Motor India launched a platform for free online medical consultation with doctors for its customers as part of its COVID-19 relief initiatives. Through MG Healthline, MG customers can avail of a free consultation with highly qualified doctors for themselves or their family members. 

•             In June 2021, the Heartfulness group of organizations had launched the “Healthcare by Heartfulness” COVID Care app to provide COVID consultation and telemedicine support along with its helpline. “Voice that cares”, a helpline to offer medical consultation services to those who need it. The free-of-charge service is managed by 1500+ Heartfulness certified trainers and medical professionals from the Heartfulness Institute.

•             In March 2020, Cloudnine Group of Hospitals launched teleconsultation services with doctors in response to the growing public health concerns caused by the spread of COVID-19. This service will allow customers to consult doctors from their homes via video thereby avoiding non-essential travel to the hospital. 

Global Healthcare E-Commerce Market Report Segment

By Type

• Drugs 
• Medical Devices

By Application 

• Telemedicine 
• Caregiving Services
• Medical Consultation

By End-User

• Hospitals
• Clinics
• Others 

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Healthcare E-Commerce Market Report Segment by Region

North America          

• United States
• Canada

Europe

• Germany
• United Kingdom
• France
• Spain
• Italy
• Rest of Europe

Asia-Pacific   

• China
• Japan
• India
• Rest of Asia-Pacific

Rest of the World

• Middle East & Africa
• Latin America

Company Profiles

·        DocMorris N.V.

·        Exact Pharmacy, LLC

·        Flipkart Pvt. Ltd.

·        FSA Store

·        Kroger Co.

·        LIoyds Pharmacy Ltd.

·        Mccabes Pharmacy

·        Netmeds Store

·        Remdi Seniorcare Holding Corp.

·        Walgreens Boots Alliance Inc.

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